Fluidscapes Careers
Exec. Client Service Executive
1
Position
2
Experience
Fluidscapes Consultants is an IT & management servicing company that is engaged in providing a plethora of solutions using the ever-expanding gamut of digital technology. Incorporated in 2017, Fluidscapes has achieved remarkable milestones, emerging as a leader in its field with a dedicated team of over 300 employees and a portfolio of prestigious customers. We have Identified the following areas for our focused attention to climb further on the growth scale:
- Technology enabling: Efficiency optimization of organizations via technology
- Web-development / UI/UX: Mobile and Web App development
- Digital marketing: End-to-end digital campaign handling
- Online Reputation Management
- On-Ground campaign outreach
- Inventory Management Services
- Financial Management Services
Going with our commitment to providing innovative solutions to our customers in a time-bound manner, our HR practices offer the best employee experiences and ensure picking deserving candidates for employment based on skill, creativity, agility and integrity.
We are not stereotyped in our recruitment process but are open to people with experiences in other fields or even with no experience. Anyone with talent and an appetite to learn will have ample growth opportunities at fluidscapes.
Job Description:
Client Relationship Management
- Serve as the primary point of contact for client
- Would be POC to the client for daily deliverables/ execution.
- Build and nurture long-term relationships with clients, ensuring their needs are met in stated TAT.
- Understand the client’s goals, challenges, to provide tailored solution
Project Management
- Oversee the execution of client deliverables, ensuring they are delivered on time.
- Coordinate within internal teams/cross functional teams to meet client expectations.
- Track project milestones and ensure regular status updates to the client.
Problem-Solving
- Address client concerns and troubleshoot issues that arises
- Act as an advocate for the client internally to ensure their needs are prioritized.
Collaboration with Internal Teams
- Work closely with internal teams to ensure alignment on client deliverables.
- Facilitate communication between departments to ensure seamless execution.
Market Research
- Stay updated on industry trends and competitor activities to provide valuable insights to clients.
Job Requirement:
Education:
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
Experience:
- 2-4 years of experience in account management or client services.
- Proven track record of managing client relationships and growing accounts.
Skills:
- A highly motivated , optimistic individual with exceptional verbal and written.
- Excellent project management and organizational abilities.
- Ability to multitask and manage multiple client accounts simultaneously.
- Communication Skills
- Proficiency Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work collaboratively with cross-functional teams.
- Knowledge about Video editing software ,Graphics and copy writing is Plus
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